Frequently Asked Questions

Most popular questions

Need some clarity? Here are our commonly asked questions, answered.

Yes, we can. We thrive on transparency. Therefore, we are happy to share and grow our network. As your partners in supply, we hope to have a long-lasting relationship that is beneficial for all.

Yes, we will be more than happy to help you in your endeavours.

No, we do not. We find it to be best practice to keep.

Yes, we are. We do our due diligence when searching for new suppliers and ensure they meet global standards of certification before adding them to our network.

No, we do not but, they are circumstances where we do in order to quality check samples.

You pay us for our service and the supplier for your goods. We will not handle payments to suppliers unless under your strict instructions.

Yes, you can. Most manufacturers will charge you for a sample/prototype and we will be able to have that sent to you or, inspect the product on your behalf.

Easy, with DHL/UPS/Fedex: Length(cm) * width(cm) * height(cm) /5000.  For example:  60 * 45 * 40cm/5000 = 21.6kg

And for EMS: Length(cm) * width(cm) * height(cm) /5000. For example: 65 * 65

* 50cm/8000 = 2kg

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